Careers

Hello, nice to meet you. 

We're looking for an organised, people-focused, and proactive National Expo Coordinator to help us deliver exceptional experiences for parents and support the continued growth of two of Australia's leading baby brands. 

At the Babybee Group, expos are a major part of how parents discover our products, meet our team, and gain confidence in one of the most important purchases they'll make before welcoming a new baby. 

This role sits at the centre of that experience. 

You'll work closely with our National Expo Manager to coordinate expos across Australia, recruit and support our amazing team, help deliver training and onboarding programs, and ensure every event runs smoothly from start to finish. 

If you love working with people, enjoy bringing order to complexity, and get satisfaction from seeing a team succeed, we'd love to hear from you. 

About us 

At Babybee, we're on a mission to make parent life better, less stressful, more stylish and fun. 

We're proudly Australian owned and operated, and every day we help thousands of parents navigate one of life's biggest transitions with confidence. 

Our team is passionate, ambitious, collaborative, and genuinely cares about creating exceptional experiences for both customers and each other. 

Our values guide everything we do: 

• We know what's going on 
• We get sh*t done 
• We own it 
• We listen to our parents 
• We have a start-up mindset 
• We care 

If those values resonate with you, you'll fit right in. 

About the role 

Reporting to the National Expo Manager, you'll play a key role in supporting the planning, coordination, and delivery of Babybee's national expo and showroom program. 

You'll help recruit and onboard team members, coordinate staffing and logistics, support training initiatives, manage administration processes, and attend expos throughout the year to help ensure our team delivers an exceptional customer experience. 

This is a highly varied role that combines operations, people coordination, customer experience, training support, and event execution. 

No two weeks will look exactly the same. 

What you'll be doing 

Expo and event coordination 

• Support planning and coordination of expos and events across Australia 
• Coordinate staffing, logistics, travel, accommodation, and event preparation 
• Assist with expo setup, pack-down, and event execution 
• Attend approximately 12+ expos per year 
• Support smooth delivery of events and exceptional customer experiences 

Recruitment and onboarding 

• Support recruitment of casual and permanent expo team members 
• Coordinate interviews, onboarding, and induction processes 
• Help build and maintain a high-performing expo team 
• Support workforce planning and staffing requirements throughout the year 

Training and team development 

• Coordinate onboarding and training activities for new starters 
• Assist with maintaining training resources and product knowledge materials 
• Support roleplays, coaching sessions, and team development initiatives 
• Help ensure team members feel confident and prepared before attending events 

Administration and operations 

• Manage timesheets and payroll inputs 
• Coordinate expense collection and processing 
• Maintain staffing records and team communications 
• Support rostering and workforce administration 
• Assist with post-event reporting and process improvements 

Showroom support 

• Support showroom operations and customer experience initiatives 
• Assist with staffing and team coordination 
• Help maintain high standards of customer service and presentation 

About you 

You'll likely thrive in this role if you: 

• Love organising people, projects, and events 
• Enjoy building relationships and supporting teams 
• Have strong attention to detail and follow-through 
• Are comfortable balancing multiple priorities at once 
• Take ownership and solve problems proactively 
• Enjoy working in a fast-moving environment 
• Are passionate about delivering great customer experiences 

Experience we're looking for 

Essential 

• Experience in events, retail, hospitality, customer service, operations, or team coordination 
• Strong organisational and administrative skills 
• Excellent communication and interpersonal skills 
• Ability to manage competing priorities and deadlines 
• Strong attention to detail 

Highly regarded 

• Recruitment or onboarding experience 
• Training or coaching experience 
• Experience coordinating casual workforces 
• Exposure to retail, showroom, events, or customer-facing environments 
• Experience with rostering, payroll administration, or workforce coordination 

Why join Babybee? 

• Work for a growing Australian brand with ambitious plans 
• Be part of a supportive and highly engaged team 
• Gain exposure across events, people, operations, customer experience, and training 
• Opportunity to make a real impact on a key growth channel 
• Flexible 4 day per week arrangement may be considered for the right candidate 
• National travel opportunities throughout the year 

Most importantly, you'll be joining a team that genuinely cares about helping parents and supporting one another to do great work. 

If you're looking for a role where you can build capability, create structure, support people, and make a meaningful contribution to a growing business, we'd love to hear from you. 

APPLY HERE

National customer service manager

Yarraville, Melbourne VIC | Full-time

Babybee and Milly & Coup are growing Australian baby brands focused on creating thoughtfully designed products and exceptional experiences for modern parents.

We're looking for a hands-on National Customer Service Manager to lead our customer service team and help us continue raising the bar on service quality, team performance and customer satisfaction.

This is not a frontline support role. It's a leadership position reporting to the GM, responsible for managing the day-to-day customer service function, improving systems and processes, and acting as the final escalation point for complex customer and warranty matters.

You'll work closely with Product, Operations and Marketing to identify customer pain points, solve problems and help improve the overall customer experience.

You'll thrive in this role if you:

• Enjoy leading and developing people
• Are highly organised and accountable
• Think in systems and processes, not just individual customer issues
• Love solving problems and improving how things work
• Are comfortable making decisions and handling escalations
• Have a genuine curiosity for products and how they work
• Enjoy turning challenging customer situations into positive brand experiences
• Are interested in using technology and AI to improve efficiency and outcomes

What you'll be doing

• Leading and developing the Customer Service team
• Managing service performance, reporting and team accountability
• Overseeing warranties and returns
• Diagnosing product issues and working with suppliers and manufacturing partners on solutions
• Identifying opportunities to improve systems, processes and customer communications
• Sharing customer insights with the wider business

What we're looking for

• Previous experience leading a customer service team
• Strong communication and leadership skills
• A practical, hands-on approach to problem solving
• Confidence working with systems, reporting and technology
• Ecommerce, retail or consumer product experience highly regarded

Why join us?

• Growing Australian brands with ambitious plans
• Genuine ownership and impact
• Supportive, fast-paced environment
• Opportunity to grow your career as the business scales

Salary: ~$100,000 + superannuation

APPLY HERE

Hello, nice to meet you!

We promise this isn’t just another job ad. Well, it is… but it’s with a twist!

We’re looking for outgoing, customer-focused superstars to join the Milly & Coup Expo Crew! If you love connecting with people and want a fun role over the weekend, this could be for you.

Location:  City based per expo – Melbourne, Adelaide, Sydney & Brisbane

What’s the role about? 

The Expo Crew is all about connection. Parents look to us for guidance, support, and the occasional pram demo that ends with a big smile and a happy family. 

Here’s what you’ll be doing: 

• Being the friendly face of Milly & Coup at expos at your home base city.

• Engage every passer-by who appears to be pram shopping.

• Personally introduce customers to a pram demo.

• Place brochure in every hand.

• Capture as many LUP scans as possible.

What makes you the perfect fit? 

• You genuinely love connecting with people and making their day better. 

• You’re confident, warm, and friendly. 

• You thrive in busy, customer-facing roles, and maybe you’ve worked in sales, retail, or customer service before. 

What’s in it for you? 

• Quick and easy way to earn the extra $$ over a weekend.

• A fun, supportive team environment with a brand that’s genuinely making a difference for families. 

About Milly and Coup:

We’re Milly and Coup, an Australian pram company like no other.  We keep things simple, say no to made-up marketing features and focus on designing quality, easy to use products based on real customer feedback. The result, an award-winning pram that Aussie parents adore. Yes, our Milo has won the ProductReview.com.au Best Four-Wheel Stroller award, 2 years in a row.

How to apply: 

We’d love to hear from you! To apply, send us: 

Your updated CV 

Short summary about yourself telling us why you’ll be an amazing fit for our brand

Applications close 27 February 2026.

Join the Milly & Coup Expo Crew and make a real difference for families across Australia—while having a little fun along the way! 

Click here to apply: https://tfmg1fqfaoc.typeform.com/to/qEzGyyh6

Hello, nice to meet you!

We promise this isn’t just another job ad. Well, it is… but it’s with a twist! We’re on the hunt for outgoing, fun, and customer-focused superstars to join our Milly & Coup Expo & Showroom Crew. Could it be you?

If you’re searching for a rewarding, flexible role with a tight-knit team (and opportunities to travel Australia), you’re in the right place. As part of our Expo & Showroom Crew, you’ll represent Milly & Coup at our upcoming Expos around Australia and Showroom based in Yarraville Melbourne, showcasing our beautiful prams and helping parents make informed choices for their growing families.

What’s the role about?

The Expo & Showroom Crew is all about connection. Parents look to us for guidance, support, and the occasional pram demo that ends with a big smile and a happy family.

Here’s what you’ll be doing:

• Being the friendly face of Milly and Coup at expos in Melbourne, Adelaide, Sydney and Brisbane, also with our Showroom based in Melbourne.

• Chatting with parents (because let’s face it, they have questions!) and guiding them through the pram-buying process.

• Showcasing our stylish prams in action and highlighting their amazing features.

• Answering questions and processing sales like a pro.

• Lending a hand with setting up and packing down the expo stand.

• Oh, and did we mention you get to travel? Flights, accommodation, and meals are covered.

What makes you the perfect fit?

• You genuinely love connecting with people and making their day better.

• You’re confident, warm, and friendly—basically, people love talking to you.

• You thrive in busy, customer-facing roles, and maybe you’ve worked in sales, retail, or customer service before.

• You’re passionate about Milly and Coup or ready to learn everything there is to know about our prams.

• You’re Melbourne-based and happy to travel interstate on weekends for expos.

What’s in it for you?

• Flexible, casual hours that work around your schedule.

• Comprehensive training so you’ll feel confident every step of the way.

• A fun, supportive team environment with a brand that’s genuinely making a difference for families.

About Milly and Coup:

We’re Milly and Coup, an Australian pram company like no other.  We keep things simple, say no to made-up marketing features and focus on designing quality, easy to use products based on real customer feedback. The result, an award-winning pram that Aussie parents adore. Yes, our Milo has won the ProductReview.com.au Best Four-Wheel Stroller award, 2 years in a row.

How to apply:

We’d love to hear from you! To apply, send us:

1. Your updated CV

2. A short note (maximum 200 words) telling us why you’re the perfect fit for this role

Applications close 27 February 2026.

Join the Milly and Coup Expo Crew and make a real difference for families across Australia—while having a little fun along the way!

Click here to apply: https://tfmg1fqfaoc.typeform.com/to/Hsp25Y0f

Location: Yarraville, VIC office with some flexibility to work from home

Type: Full-time

Hello, nice to meet you.

We promise this isn’t just another job ad. Well, it is - but with a difference. We’re on the hunt for a do-it-all product powerhouse to bring an entirely new product category to life.

This isn’t a role for someone who just “keeps the wheels turning.” We need a highly driven, self-starter who thrives on juggling 30 balls in the air, loves problem-solving at speed, and knows how to turn ideas into profitable products.

You’ll report directly to our founder and work hand-in-hand to bring new ideas to life. This isn’t a role where you disappear for months and present a finished product — you’ll enjoy bouncing ideas, seeking input, and shaping products together, while still having the freedom to own your category end-to-end. You’ll sit alongside an experienced product manager, but with your own lanes to run with.

As our Product Development & Category Manager, you’ll:

• Source, develop and launch new products end-to-end.

• Own market research, feasibility, range selection, and pricing to build a commercially successful category.

• Oversee all compliance, testing, and certifications — nothing goes to market unless you’ve signed it off.

• Drive projects with confidence using Asana.

• Balance creativity with commercial thinking, ensuring every product hits both customer needs and profitability targets.

What you’ll bring:

• A “get sh*t done” mindset — you don’t wait for direction, you make things happen.

• Ability to manage complex projects and keep multiple priorities moving without dropping the ball.

• Strong background in product development, design, or category management.

• Proven experience working directly with overseas manufacturers, taking products from concept through to launch.

• A love for pace, ownership, and creating products that genuinely make parent life better.

We’re a small but mighty team with big ambitions, driven by purpose and empathy. Growing faster than a toddler on a growth spurt, we’re scaling rapidly with exciting new initiatives. We hold ourselves to high standards — not just in what we deliver, but in how we support each other and our customers.

Why you’ll love working at Babybee

• Proudly Australian-owned with strong values and a loyal customer base

• Generous staff discounts and paid parental leave

• Supportive, close-knit team culture

• Free parking, snacks, and regular team lunches or drinks

• The chance to make a real difference in the lives of Australian families

This is a rare opportunity to join a fast-growing, female founder-led business where you’ll have the autonomy to shape an entirely new category from the ground up. If you’re entrepreneurial, thrive in a fast-paced environment, and want to see the direct impact of your work in market — we’d love to hear from you.

‍ ‍

Click here to apply: https://forms.gle/Tsg8tBV5NanY3eay7  

‍ ‍

Location:  City based per expo – Gold Coast, Sydney, Melbourne, Perth, Adelaide & Brisbane 

Hello, nice to meet you! We promise this isn’t just another job ad. Well, it is… but it’s with a twist! 

We’re looking for outgoing, customer-focused superstars to join the Babybee Expo Crew! If you love connecting with people and want a fun role over the weekend, this could be for you.

What’s the role about? 

The Expo Crew is all about connection. Parents look to us for guidance, support, and the occasional pram demo that ends with a big smile and a happy family. 

Here’s what you’ll be doing: 

• Being the friendly face of Babybee at expos at your home base city.

• Engage every passer-by who appears to be pram shopping.

• Personally introduce customers to a pram demo.

• Place brochure in every hand.

• Capture as many LUP scans as possible.

What makes you the perfect fit? 

• You genuinely love connecting with people and making their day better. 

• You’re confident, warm, and friendly. 

• You thrive in busy, customer-facing roles, and maybe you’ve worked in sales, retail, or customer service before. 

What’s in it for you? 

• Quick and easy way to earn the extra $$ over a weekend.

• A fun, supportive team environment with a brand that’s genuinely making a difference for families. 

About Babybee: 

We’re Babybee, one of Australia’s leading pram brands. Our mission? To make #ParentLife less stressful, more stylish, and fun with prams that are as practical as they are beautiful (if we do say so ourselves). We’re growing fast, and it’s an exciting time to be part of our crew! 

How to apply: 

We’d love to hear from you! To apply, send us: 

Your updated CV 

Short summary about yourself telling us why you’ll be an amazing fit for our brand

Applications close 11 January 2026. 

Join the Babybee Expo Crew and make a real difference for families across Australia—while having a little fun along the way! 

Click here to apply: https://tfmg1fqfaoc.typeform.com/to/qEzGyyh6

Location: Yarraville, VIC

Hello, nice to meet you!

We promise this isn’t just another job ad. Well, it is… but it’s with a twist! We’re on the hunt for outgoing, fun, and customer-focused superstars to join our Babybee Expo & Showroom Crew. Could it be you?

If you’re searching for a rewarding, flexible role with a tight-knit team (and opportunities to travel Australia), you’re in the right place. As part of our Expo & Showroom Crew, you’ll represent Babybee at our upcoming Expos around Australia and Showroom based in Yarraville Melbourne, showcasing our beautiful prams and helping parents make informed choices for their growing families.

What’s the role about?

The Expo & Showroom Crew is all about connection. Parents look to us for guidance, support, and the occasional pram demo that ends with a big smile and a happy family.

Here’s what you’ll be doing:

• Being the friendly face of Babybee at expos in Sydney, Melbourne, Brisbane, Adelaide, and Perth and at our Showroom based in Melbourne.

• Chatting with parents (because let’s face it, they have questions!) and guiding them through the pram-buying process.

• Showcasing our stylish prams in action and highlighting their amazing features.

• Answering questions and processing sales like a pro.

• Lending a hand with setting up and packing down the expo stand.

Oh, and did we mention you get to travel? Flights, accommodation, and meals are covered.

What makes you the perfect fit?

• You genuinely love connecting with people and making their day better.

• You’re confident, warm, and friendly—basically, people love talking to you.

• You thrive in busy, customer-facing roles, and maybe you’ve worked in sales, retail, or customer service before.

• You’re passionate about Babybee or ready to learn everything there is to know about our prams.

• You’re Melbourne-based and happy to travel interstate on weekends for expos.

What’s in it for you?

• Flexible, casual hours that work around your schedule.

• Comprehensive training so you’ll feel confident every step of the way.

• A fun, supportive team environment with a brand that’s genuinely making a difference for families.

About Babybee:

We’re Babybee, one of Australia’s leading pram brands. Our mission? To make #ParentLife less stressful, more stylish, and fun with prams that are as practical as they are beautiful (if we do say so ourselves). We’re growing fast, and it’s an exciting time to be part of our crew!

How to apply:

We’d love to hear from you! To apply, send us:

Your updated CV

A short note (maximum 200 words) telling us why you’re the perfect fit for this role.

Applications close 23 January 2026.

Join the Babybee Expo Crew and make a real difference for families across Australia—while having a little fun along the way!

Click here to apply: https://tfmg1fqfaoc.typeform.com/to/Hsp25Y0f